Illinois Department of Children & Family Services
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Child Abuse Hotline
800-25-ABUSE
(800-252-2873)

217-785-4020
(for international calls only)

DCFS Info and Assistance
(Advocacy Office)
800-232-3798
217-524-2029

Day Care Information
877-746-0829
312-328-2779

Foster Parent Hotline
800-624-KIDS
(800-624-5437)

Adoption Information
800-572-2390

Youth Hotline
800-232-3798

Missing Child Helpline
866-503-0184
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Agencies, Boards & Commissions

Inspector General
800-722-9124

Chicago Administrative Headquarters
100 West Randolph Street 6-200
Chicago IL 60601
312.814.6800
TTD 312.814.8783

Springfield Administrative Headquarters
406 East Monroe
Springfield IL 62701-1498
217.785.2509
TTD 217.785.6605

Media Inquiries/ Communications Office
312-814-6847

Illinois Putative Father Registry

National Center for Missing and Exploited Children

Illinois Amber Alert

Illinois Employer Report Form

  40th Anniversary  

40th Anniversary Symposium
Gregory Coler (January 1979 to December 1983)

Greg Coler is best known as the Director who made DCFS a national leader in child protection services. Before he even arrived at DCFS in 1979, Greg Coler asked the legislature for $5.4 million in supplemental appropriations to add investigators and computerize the Department’s manual child response system. Before this, the old system was composed of paper files that were accessible only to field staff and only during business hours. He also replaced 70 field office hotlines with a single statewide toll-free hotline that was available 24-hours. That same hotline is still in operation today.

His administration also implemented the Department’s first computerized financial management system. Established the Adoption Information Center of Illinois and rewrote nearly 60 rules that gave workers clear services timelines and expectations. He also introduced a Child Welfare Initiative that reformed the Department’s core services.

Director Coler also received the 1985 Commissioner’s Award from the National Center on Child Abuse and Neglect for reforming the state’s antiquated manual child abuse tracking system into a state-of-the-art model emulated by other states.


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SFI Initiative
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