Illinois Department of Children & Family Services
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Child Abuse Hotline
800-25-ABUSE
(800-252-2873)

217-785-4020
(for international calls only)

DCFS Info and Assistance
(Advocacy Office)
800-232-3798
217-524-2029

Day Care Information
877-746-0829
312-328-2779

Foster Parent Hotline
800-624-KIDS
(800-624-5437)

Adoption Information
800-572-2390

Youth Hotline
800-232-3798

Missing Child Helpline
866-503-0184
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Agencies, Boards & Commissions

Inspector General
800-722-9124

Chicago Administrative Headquarters
100 West Randolph Street 6-200
Chicago IL 60601
312.814.6800
TTD 312.814.8783

Springfield Administrative Headquarters
406 East Monroe
Springfield IL 62701-1498
217.785.2509
TTD 217.785.6605

Media Inquiries/ Communications Office
312-814-6847

Illinois Putative Father Registry

National Center for Missing and Exploited Children

Illinois Amber Alert

Illinois Employer Report Form

  40th Anniversary  

40th Anniversary Symposium
Jess McDonald (July, 1990 to January 1991; June 1994 to April 2003)

Jess McDonald reached a series of benchmarks during his tours at DCFS. He is the first Director to begin his DCFS career as a caseworker. He is also the longest-serving Director, and the only Director to serve two terms - in 1990 as an acting Director, and again from 1994 to 2003 as Director.

McDonald continued to implement B.H. consent decree reforms throughout his early administration. He also made a commitment to raise the bar of professionalism within the Department. In 2000, DCFS became the nation’s largest accredited child welfare agency.

McDonald was at the helm when the Department’s hotline handled an unprecedented 139 thousand child reports of abuse and neglect. Yet, through aggressive efforts to find permanent homes for foster children, his administration was able to cut the state’s foster care population my more than half. During this time, DCFS also became the first state agency to offer subsidized guardianship as a permanency option for families.

McDonald’s administration was marked by innovation - from assessment tools adopted nationwide, to the creation of the first web-based child welfare information system for its workers. In recognition of these achievements, the Department and its staff received more awards than any other period of the Department’s history.


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Online Mandated Reporter Training
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Foster Kids are Our Kids campaign
DCFS Newsletters Online
SFI Initiative
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