medical card hotline - 1-800-228-6533 - this toll free number is used for
If a medical card wasn't received.
Caseworkers will call asking what address is on the card, or call to let the Technical
Support Unit staff know an address change needs to be entered.
If the child's name and/or birthdate is incorrect.
Providers call to verify the correct recipient number and periods of eligibility.
If a call comes in and the ward doesn't have a medical card yet, and needs to
go to the doctor immediately, the Technical Support Unit staff can fax a copy
of the MMIS screen to the medical provider, or give the information (RIN # and
period of eligibility) over the phone.
care - Dentaquest is the administrator of the Illinois Medicaid dental program. For referral to a dental or orthodontic provider, call 888-281-2076 or 888-286-2447.
care - Illinois Health Connect can assist in locating a Medicaid vision care provider. Please contact Illinois Health Connect at 1-877-912-1999.