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  News  

Director Jess McDonald joined Quincy field office staff celebrating the arrival of their COA accreditation plaque.

View photos from accreditation ceremonies in Quincy, Granite City, Harrisburg, Metropolis, Ottawa, Princeton, Sparta and Murphysboro.

8 DCFS OFFICES EARN COA ACCREDITATION

September 30, 2002 -- The Illinois Department of Children and Family Services announced today that eight of its field offices have been accredited by the Council on Accreditation for Children and Family Services (COA).

The accreditation of field offices in Quincy Granite City, Harrisburg, Murphysboro, Metropolis, Ottawa, Princeton and Sparta brings the Department closer to its goal of having all of its offices accredited by the Council. As an agency, DCFS achieved accreditation in June 2000 when 60 percent of its field offices became accredited.

"This is a tremendous accomplishment," said DCFS Director Jess McDonald, who is presenting each office an accreditation plaque sent by the Council on Accreditation. "Staff in these offices have devoted thousands of hours to refining services in order to meet rigorous standards set by COA, and the greatest benefactors are the children and families they serve."

The COA accreditation process is lengthy, requiring more than a year of intense preparations. When a field office is selected for accreditation, staff begin a multi-step process that includes client and community surveys, comprehensive reviews of case files, and reviews of staff training. The eight field offices were visited by COA examiners in March 2001, and they received written confirmation of their accreditation in August 2002.

Benefits to accreditation include increased client participation, improved case management and documentation, improved internal operations and greater accountability. Accreditation also builds confidence in DCFS services by clients, foster and adoptive parents, court personnel and the community.

"I am extremely proud of the workers," said McDonald. "Their ongoing dedication and professionalism demonstrates to others that DCFS strives to deliver the highest quality in child welfare services."


 

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