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Pat Quinn, Governor
Consumer Choice Information Reports on Long-Term Care Facilities
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 Find the right long-term care facility

The purpose of this Web site is to provide families critical information to help them find the appropriate long-term care facility for their aging loved ones.

About Consumer Choice

In 2008, the Illinois General Assembly passed the Residentís Right to Know Act, P.A. 95-0823. This Act requires Illinois long-term care facilities to complete the Consumer Choice Information Report questionnaire annually. The information provided by the facilities is now available to consumers.

The Consumer Choice Information Report was developed collaboratively by the Illinois Attorney Generalís Office, the Illinois Department on Aging, long-term care professional associations and advocacy organizations.

Reports are available for

  • assisted living facilities,
  • certified supportive living facilities,
  • licensed nursing facilities,
  • licensed sheltered care facilities, and
  • licensed shared housing facilities;
and they contain information pertaining to the following:
  • Facility Information
  • Services Provided
  • Special Services and Amenities
  • Facility and Resident Profile
  • Meals and Nutrition
  • Rooms/Apartments, Furnishings and Equipment
  • Family, Volunteer and Visitation Provisions
  • Safety and Security
  • Staffing
  • Ownership and Administration

Each facility has provided the information contained in its report. The information collected in the reports is valid as of the date the information was entered by the facility. Due to frequent changes in programming and resident populations, some facilities may offer additional services. Consumers should contact facilities directly for the most up-to-date information.

The information provided by Consumer Choice Information Reports is not a ranking or a rating system and should not be interpreted as a recommendation by the Illinois Department on Aging.

Another Resource to Consider

This Web site is intended to complement the information regarding long-term care facilities provided by the Illinois Department of Public Health (IDPH). Visit the IDPH site, Nursing Homes in Illinois, to obtain specific information and outcomes relating to annual licensure surveys or facility violations. Consumers may wish to consider information provided by IDPH when choosing a long-term care facility.

Types of Facilities

In searching for information, you may choose from several different types of facilities. For detailed descriptions of each type of facility, click on the appropriate link(s) below:
  • Nursing Facilities are licensed under the Illinois Nursing Home Care Act. A nursing facility (a.k.a. nursing home) may provide several different levels of care that include:
    • Skilled Care (residents require rehabilitation or skilled nursing services);
    • Intermediate Care (residents receive some nursing care as well as assistance with personal needs); and
    • Sheltered Care (residents receive personal assistance as well as facility organized activities).


  • Assisted Living Establishments are multi-unit facilities that provide assistance with activities of daily living such as meals, homemaking, laundry, medication supervision and help with dressing and bathing. They are licensed under the Assisted Living and Shared Housing Act.


  • Supportive Living Facilities are similar to assisted living facilities, but they provide this level of care for low-income older adults who meet specific income criteria. They are certified under Section 5-5.01a of the Illinois Public Aid Code (PDF).


  • Sheltered Care Facilities provide a supervised setting for individuals who need a protective environment but do not require nursing care, while they do need assistance with meals, dressing, walking, and personal care. Such facilities are licensed under the Illinois Nursing Home Care Act.


  • Shared Housing Establishments are homes in which seniors share common areas and receive housekeeping, meals and laundry services. They are licensed under the Assisted Living and Shared Housing Act.

How to Search the Consumer Choice Information Reports

A Consumer Choice Report is available for each facility that submitted an entire questionnaire by the June 1, 2009, deadline. The information appears exactly as submitted by the nursing facility. Questions or concerns regarding the information displayed should be directed to the individual facilities.

Although the consumer choice report is formatted into 10 major areas, there are currently four search areas:

  • Facility name
  • Facility city
  • Facility zip code
  • Facility county with a drop down menu

Additional search areas will be added at a later date, and facilities that did not submit a questionnaire by the June 1 deadline will be added to the database after October 1, 2009.

A consumer can search for a facility by entering a partial facility name.

A consumer can print a report for each facility that submitted a questionnaire. The majority of the reports are 7 - 11 pages in length.

To search for an information on a facility, click on the button:

Search Consumer Choice Information Report


Other Resources

For more information on housing options and long-term care, contact the Senior HelpLine.

See also:

 

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