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Child Abuse Hotline
800-25-ABUSE
(800-252-2873)

217-785-4020
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Chicago IL 60601
312.814.6800
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Springfield IL 62701-1498
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  Preventing Child Abuse and Neglect  



ACT to stop child abuse and neglect

125,000 children are abused or neglected each year in Illinois, and one in five children will be abused before they turn 18. When you call the Child Abuse Hotline at 800-25-ABUSE (800-252-2873), you are joining the tens of thousands of every day Illinoisans who make the socially-responsible choice each year to keep kids safe and get families the help they need, before it is too late.

Over the last four years, DCFS received more than one million calls to our Child Abuse Hotline, offering and coordinating services wherever needed to help children remain in their homes safely whenever possible. Unfortunately, as many as 100,000 abused and neglected children go unreported to DCFS each year. By making the call, you can help make sure every child gets the help she needs.

Mother and daughter hugging

What are child abuse and neglect?

Child abuse is the mistreatment of a child under the age of 18 by:

  • a parent or their romantic partner;
  • an immediate relative or someone living in their home;
  • a caretaker such as a babysitter or daycare worker;
  • any person responsible for the child's welfare, such as a health care provider, educator, coach or youth program volunteer.

The mistreatment can either result in injury or put the child at serious risk of injury. Child abuse can be physical (i.e. bruises or broken bones), sexual (i.e. fondling or incest), or mental (emotional injury or psychological illness).

Neglect is the failure of a parent or caretaker to meet "minimal parenting" standards for providing adequate supervision, food, clothing, medical care, shelter or other basic needs.


What are some of the warning signs of abuse or neglect?

Unsure if a child's injuries are the result of mistreatment or the mistreatment of a child is abuse or neglect that places the child at risk of harm? Ask yourself some simple questions:

  • If I witnessed a child being treated this way by a babysitter, teacher or other caregiver, rather than a parent or relative, would I want someone to stop it?
  • If a babysitter, teacher or other caregiver were treating my child this way, would I want someone to stop it?
  • If I was that child, would I want someone to help me?
  • What do your instincts tell you is the right thing to do, even if it is difficult?


Additional tips for recognizing child abuse:

General Warning Signs

The child:

  • Shows sudden changes in behavior or school performance;
  • Has not received help for physical or medical problems brought to the parents' attention;
  • Is always watchful, as though preparing for something bad to happen;
  • Lacks adult supervision; or
  • Often wears long sleeves or other concealing clothing in warm weather.

Physical Abuse Warning Signs

The child:

  • Reports injury by a parent or another adult caregiver;
  • Has unexplained burns, bites, bruises, broken bones, or black eyes;
  • Has any bruises or physical injuries but is too young to walk or otherwise injure themselves accidentally;
  • Has fading bruises or other marks noticeable after an absence from school;
  • Seems frightened of the parents and protests or cries when it is time to go home; or
  • Shrinks at the approach of adults.

Neglect Warning Signs

The child:

  • Is frequently absent from school;
  • Begs or steals food or money from others;
  • Lacks needed medical or dental care, immunizations, or glasses;
  • Is consistently dirty and has severe body odor;
  • Lacks sufficient clothing for the weather;
  • Abuses alcohol or other drugs; or
  • States there is no one at home to provide care.

Sexual Abuse Warning Signs

The child:

  • Reports sexual abuse by a parent or another adult caregiver;
  • Regresses to bedwetting or suddenly begins experiencing frequent nightmares or night terrors;
  • Has difficulty walking or sitting;
  • Demonstrates bizarre, sophisticated, or unusual sexual knowledge or behavior;
  • Becomes pregnant or contracts a venereal disease; or
  • Runs away.

Mental Abuse Warning Signs

The child:

  • Shows extremes in behavior, such as overly compliant or demanding behavior, extreme passivity or aggression;
  • Is either inappropriately adult (parenting other children, for example) or inappropriately infantile (frequently rocking or head-banging, for example);
  • Is delayed in physical or emotional development;
  • Has attempted suicide or reports suicidal thoughts; or
  • Reports a lack of attachment to the parent.


How do I report suspected abuse or neglect?

Call the 24-hour Child Abuse Hotline at 800-25-ABUSE (800-252-2873) if you suspect that a child has been harmed or is at risk of being harmed by abuse or neglect. If you believe a child is in immediate danger of harm, call 911 first.

If you suspect abuse or neglect you have a social responsibility to report it to the hotline. Your confidential call will not only make sure the child is safe, but also help provide the child's family the services they need to provide a safe, loving and nurturing home.

In addition, state law requires that most professionals in education, health care, law enforcement and social work report suspected neglect or abuse.

State law protects the confidentiality of all reporters, and your name is never disclosed. You may still choose to make a report anonymously, but the inability of investigators to follow-up with you to obtain additional information may impede our investigation and the child's safety. The law protects you from civil liability for any call made in good faith.

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