Illinois Department of Children & Family Services
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Child Abuse Hotline
800-25-ABUSE
(800-252-2873)

217-785-4020
(for international calls only)

DCFS Info and Assistance
(Advocacy Office)
800-232-3798
217-524-2029

Day Care Information
877-746-0829
312-328-2779

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800-572-2390

Youth Hotline
800-232-3798

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866-503-0184
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Inspector General

Agencies, Boards & Commissions

Inspector General
800-722-9124

Chicago Administrative Headquarters
100 West Randolph Street 6-200
Chicago IL 60601
312.814.6800
TTD 312.814.8783

Springfield Administrative Headquarters
406 East Monroe
Springfield IL 62701-1498
217.785.2509
TTD 217.785.6605

Media Inquiries/ Communications Office
312-814-6847

Illinois Putative Father Registry

National Center for Missing and Exploited Children

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Illinois Employer Report Form

  Freedom of Information Act (FOIA) 

Access to DCFS records
Access to public records is a priority for the State of Illinois.  Under the Illinois Freedom of Information Act (FOIA), records in possession of public agencies may be accessed by the public upon written request. 

There are many categories of records that are already publicly available on the Internet that do not require a FOIA request.  Click on each link below to be directed to the proper site.

In some instances when you are requesting case-specific information, you may be required to provide your consent for release of that information. 
 
All other publicly-available records may be obtained using the Freedom of Information (FOIA) process.

Pursuant to 5 ILCS 140, Section 2 (c), a public record is any records, reports, forms, writings, letters, memoranda, books, papers, maps, photographs, cards, tapes, recordings, electronic data processing records, electronic communications recorded information and all other documentary materials pertaining to the transaction of public business, regardless of physical form or characteristics, having been prepared by or for, or having been or being used by, received by, in the possession of or under the control of any public body.

Some records are, however, not subject to release via the FOIA process; these types of records are described under 5 ILCS 140, Section 7 (1) (a) thru (y). Some records may also be subject to confidentiality provisions imposed by other state statutes. The FOIA process for disclosure of information does not supercede these other applicable statutory and judicial mandates.

How to submit a FOIA request

To access information from the Department of Children and Family Services, please submit a written request by means of facsimile, the US mail or special carrier, or email to the Freedom of Information Officer. A written request will ensure proper compliance with the requirements of the Act.

Requests can be addressed to:
Email: DCFS.FOIA@illinois.gov

Facsimile number: 312-814-7092

Mailing Address:
Illinois Department of Children and Family Services
ATTN: FOIA Officer
James R. Thompson Center
100 West Randolph Street, Suite 6-100
Chicago, IL 60601

The Illinois Department of Children and Family Services does not require that FOIA requests be submitted in any particular form. However, we strongly prefer that your request, at a minimum, includes the phrase “Freedom of Information Act” or “FOIA;” contains a description of the types of records sought and contains contact information so we may follow up to clarify or narrow a request if necessary. Furthermore, although we will take written requests via regular mail, fax or hand delivery, we strongly prefer you submit your written request via email.

Requesting information from other state agencies
We can only respond to FOIA requests pertaining to the Illinois Department of Children and Family Services.  If your request is for documents pertaining to another state agency please contact that agency’s FOIA officer. 

Authority

This website information concerning the FOIA is being provided as required by Section 4 of the FOIA (5 ILCS 140/4). This website information may be revised and/or updated in the future.

Click here to read the Illinois Freedom of Information Act.

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