Illinois Department of Children & Family Services
DCFS YouTube Page DCFS Instagram Page DCFS Pinterest Page DCFS Facebook Page DCFS Twitter Page DCFS Homepage Illinois Governor's Website

DCFS Links Skip to State LinksSkip to ContactsSkip to Section Links

Home
Preventing Child Abuse and Neglect
Child Protection
Foster Care
Adoption
Day Care & Early Childhood
News
Library
Policy & Rules
Training
Forms
About DCFS
Advisory Groups
Employment Opportunities
Inspector General
Contact Us
FOIA Requests
Child Abuse Hotline
800-25-ABUSE
(800-252-2873)

217-785-4020
(for international calls only)

DCFS Info and Assistance
(Advocacy Office)
800-232-3798
217-524-2029

Day Care Information
877-746-0829
312-328-2779

Foster Parent Hotline
800-624-KIDS
(800-624-5437)

Adoption Information
800-572-2390

Youth Hotline
800-232-3798

Missing Child Helpline
866-503-0184
Illinois Home

Inspector General

Agencies, Boards & Commissions

Inspector General
800-722-9124

Chicago Administrative Headquarters
100 West Randolph Street 6-200
Chicago IL 60601
312.814.6800
TTD 312.814.8783

Springfield Administrative Headquarters
406 East Monroe
Springfield IL 62701-1498
217.785.2509
TTD 217.785.6605

Media Inquiries/ Communications Office
312-814-6847

Illinois Putative Father Registry

National Center for Missing and Exploited Children

Illinois Amber Alert

Illinois Employer Report Form

  Inspector General  

DCFS Office of the Inspector General

4 West Old State Capital Plaza
Eighth Floor
Springfield, IL 62701
(800)-722-9124

 2240 W. Ogden
Chicago, IL 60612
(312) 433-3000
Fax: (312) 433-3032

The position of Inspector General for the Department of Children and Family Services was created by unanimous vote of the Illinois General Assembly in June 1993 to reform and strengthen the child welfare system. The mandate of the OIG is to investigate misconduct, misfeasance, malfeasance and violations of rules, procedures or laws by Department of Children and Family Services employees, foster parents, service providers and contractors with the department. (See 20 ILCS 505/35.5, 35.6, and 35.7)

To that end, the OIG has undertaken numerous investigations and initiated projects designed to improve practice, uncover wrongdoing and increase the professionalism of the department. The value and focus of the OIG is the individual life of the child.

The OIG responds to and investigates complaints filed by the state and local judiciary, foster parents, biological parents and the general public. At the request of the director, or when the OIG has noticed a particularly high level of complaints in a specific segment of the child welfare system, the OIG will conduct a systemic review. Investigations yield both case-specific recommendations and recommendations for systemic changes within the child welfare system. The OIG monitors compliance with all recommendations.

The OIG investigates deaths and serious injuries of all Illinois children who were involved in the child welfare system in the preceding 12 months. The Inspector General is an ex officio member of the Child Death Review Team Executive Council.

OIG investigative reports are submitted to the director of DCFS. An OIG investigative report contains a summary of the complaint, an historical perspective on the case, including a case history and detailed information about prior DCFS or private agency contact with the family. An analysis of the findings is provided along with recommendations. The OIG also reports to the Governor and the General Assembly by way of annual reports, which detail investigative activities completed during the prior fiscal year. Annual reports are prepared without identifying information and are available to the public on this website.

OIG reports contain various types of information that are confidential pursuant to both state and federal law. As such, OIG reports are not subject to the Freedom of Information Act (FOIA). The OIG has prepared several reports with confidential information deleted for use as teaching tools for private agency and department employees.

Rules of the Office of the Inspector General are published in the Illinois Register at 89 Ill. Admin. Code 430. The Rules govern intake and investigations of complaints from the general public, child deaths or serious injuries, and allegations relevant to employee licensure action. The Rules also address the Inspector General's reports to the director.

Filing A Complaint

Due to confidentiality requirements mandated by law and the unsecure nature of electronic transmissions, the OIG does not accept complaints by email.

If you wish to file a complaint with the OIG, please print and fill out the attached form or contact the OIG directly at 800-722-9124 or 312-433-3000.


Resources:

Redacted Reports

The OIG uses some reports as teaching/training tools. The reports are redacted to ensure confidentiality and then made available to private agencies, schools of social work, and DCFS libraries as a resource for child welfare professionals to prompt discussion on individual and systemic problems within the practice of child welfare.

Redacted OIG reports are available from the OIG by calling 800-722-9124 or 312-433-3000.

 

 

 

DCFS Features

Online Mandated Reporter Training
Day Care
youth in care - get Goal'd logo
SFI Initiative
Seasonal Influenza and H1N1 Influenza
Search the DCFS Web Site
 

State Features

Living in Illinois
Get Covered Illinois
Copyright © 2009 DCFS DCFS Privacy Notice / Disclaimer | Illinois Privacy Info | Kids Privacy | Web Accessibility | Plug-Ins | Contact Us