medical card hotline - 1-800-228-6533 - this toll free number is used for
If a medical card wasn't received.
Caseworkers will call asking what address is on the card, or call to let the Technical
Support Unit staff know an address change needs to be entered.
If the child's name and/or birthdate is incorrect.
Providers call to verify the correct recipient number and periods of eligibility.
If a call comes in and the ward doesn't have a medical card yet, and needs to
go to the doctor immediately, the Technical Support Unit staff can fax a copy
of the MMIS screen to the medical provider, or give the information (RIN # and
period of eligibility) over the phone.
care - Doral Dental Services of Illinois is the administrator of the Illinois
Medicaid dental program. To get a referral to a dental or orthodontic provider,
call Doral toll-free at 1-888-286-2447.
care - Illinois Department of Healthcare and Family Services' toll free Kid
Care hotline can provide information on the nearest Medicaid vision care provider.
The number is 1-800-226-0768.