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Resources
for Locating a Medical Provider
for a Child in DCFS Care
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Primary Care Provider - For assistance in locating a doctor for a child
in the care and custody of DCFS, please contact the HealthWorks Lead Agency for
the county where the child lives. View a
list of HealthWorks Contact Coordinators and the counties they serve.
- DCFS
medical card hotline - 1-800-228-6533 - this toll free number is used for
the following:
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If a medical card wasn't received.
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Caseworkers will call asking what address is on the card, or call to let the Technical
Support Unit staff know an address change needs to be entered.
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If the child's name and/or birthdate is incorrect.
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Providers call to verify the correct recipient number and periods of eligibility.
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If a call comes in and the ward doesn't have a medical card yet, and needs to
go to the doctor immediately, the Technical Support Unit staff can fax a copy
of the MMIS screen to the medical provider, or give the information (RIN # and
period of eligibility) over the phone.
- Dental
care - Doral Dental Services of Illinois is the administrator of the Illinois
Medicaid dental program. To get a referral to a dental or orthodontic provider,
call Doral toll-free at 1-888-286-2447.
- Vision
care - Illinois Department of Healthcare and Family Services' toll free Kid
Care hotline can provide information on the nearest Medicaid vision care provider.
The number is 1-800-226-0768.
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